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Frequently Asked Questions It is a very personal decision to bring a
homecare caregiver into your home. You and your parent should
determine that the company and the person that will be supplying
services is the right one for you. Take your time in an initial
telephone interview. Don't hesitate to ask any questions that
come up, including hypothetical ones. Homecare companies are
there to serve you and you will be billed for services that you agree
on. You are not taking up their time and it only makes sense to
want to know what services you will or will not receive. There
are no dumb questions. Homecare companies seldom work with people
that have been through this before and they know you don't fully
understand their services. People that are in homecare have to be
very approachable. You may have other questions, but be sure to
ask the following questions.
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Be sure to check with your local BBB (Better
Business Bureau) and any licensing agency that might be available or
appropriate. While the vast majority of homecare companies are
careful about who they hire, you don't want to hire the one company
that has had problems with hiring good or honest people.
The Personal Meeting
Set up a home interview time with your elder parent and the person from
the homecare company to meet. It won't be a long one but will
help to break the ice a bit on the first day, especially if you are not
there to get them started. Show the caregiver around the house where cleaning and other supplies may be located. Talk over any questions that the caregiver has as well as those of the elder parent. It is important that everyone feels comfortable in this setting. Be sure to leave the caregiver with your contact information during the day in case additional questions need to be answered. This is the time for everyone to come to a complete understanding of what is to be accomplished and get off on a great footing. Mutual Courtesy, Respect, and Professionalism
There are occasionally some strange dynamics in homecare
situations. While most are easily remedied, every once in awhile,
someone will contract for minimal services and then expect that the
caregiver will be only too happy to do more, without notice and without
additional cost. This is not a big problem for most people, but it should be pointed out that while your caregiver is there to help you, mutual courtesy and respect are a must. Doing so will help all parties understand where the boundaries are and promote a terrific relationship. For further information contact
Home Helpers/Direct Link 925-236-2477 |
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