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Homehelpers & Direct Link

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P.O. Box 792
Livermore, CA  94551

925-456-5465

 
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Frequently Asked Questions
Why should a patron/customer/client/patient use the services of Home Helpers?
We are simply the best nationally known & locally owned providers of affordable Non-Medical care, “Making Life Easier” for people in need of help with the activities of daily living.
What services/brands/goods/products do you offer?
We take the stress off families dealing with difficult situations allowing people to continue working or just get respite knowing their loved ones are safe and well cared for while they’re away.  Companion care, meal preparation, laundry, light housekeeping, transportation and much, much more.
What might a person NOT know about what you offer?
We also provide “Direct Link” a personal emergency response monitoring system that will summon help at the push of a button worn by elderly or other persons who may fall or have some other emergency where they cannot get to the phone.  Always on twenty-four hours a day, seven days a week, 365 days per year.  Two redundant national call centers located in America - not outsourced, affordably priced, month-to-month with NO long-term contracts.
How do you differentiate yourself from your competition?
In addition to Elder Care, we provide care for new moms, after school care for children, and care for people recovering from surgery.  We always try to match the “right” Caregiver to the client based upon personality and need.
What is the most frequent question asked by someone who calls for the first time?
Why shouldn’t I just hire my own Caregiver directly?  Home Helpers Caregivers are fully bonded and insured for both liability and workers compensation protecting you against a lawsuit in the event a Caregiver should be injured in your home.  All payroll taxes are paid by Home Helpers protecting you from liability to the government.  We do thorough background screening of all our Caregivers so you don’t have to worry.
How long have you been in business? 
Home Helpers has been providing quality Caregivers for about ten years.
Who are your typical customers?
Middle-aged working adults “sandwiched” by the needs of elderly parents and pre-teen children.
What is of concern by patrons in using your products or services?
Dorothy was right: There is “no place like home” for elders to remain comfortable while maintaining their dignity and independence.
How are they put at ease?
Home Helpers “Making Life Easier”.

Questions? -- We have answers!


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